Terms and Conditions

Welcome to DC Centre. By accessing our website or using our services, you agree to comply with the following Terms and Conditions.

About Our Services

DC Centre is an independent TV repair and maintenance service provider offering diagnostic, repair, installation, and technical support services for televisions and related electronic devices in Delhi NCR.

We provide out-of-warranty repair services for various television brands.

Independent Service Provider

DC Centre is an independent repair service provider and is not affiliated with, authorized by, endorsed by, or sponsored by Xiaomi, Samsung, LG, Sony, OnePlus, TCL, Panasonic, Vu, or any other television manufacturer.

All trademarks, logos, and brand names belong to their respective owners and are used only for identification purposes.

Service Requests

By submitting a service request through our website, phone, WhatsApp, or email, you confirm that the information provided is accurate and complete.

Customers are responsible for providing correct contact details, product information, and fault descriptions.

Inspection and Diagnosis

Repair estimates provided over phone calls, WhatsApp messages, or website inquiries are preliminary estimates only.

Final repair charges can only be determined after a physical inspection and diagnosis by our technician.

Technician Visit Charges

A technician inspection or home visit charge may apply depending on the location and service request.

The applicable visit charge will be communicated before scheduling the service visit.

Visit charges are generally non-refundable once the inspection has been completed.

Repair Services

Repair time may vary depending on:

  • Nature of the fault

  • Availability of spare parts

  • Technical complexity

  • Product condition

DC Centre does not guarantee same-day repair in all cases.

Spare Parts and Replacements

Where replacement parts are required, customers will be informed before proceeding with the repair.

Part availability and pricing may vary depending on market conditions and supplier availability.

Warranty

Any warranty provided on repair work or replacement parts will be mentioned separately on the service invoice.

Warranty does not cover:

  • Physical damage

  • Water or liquid damage

  • Electrical surge damage

  • Customer mishandling

  • Unauthorized repair attempts

Limitation of Liability

DC Centre shall not be held responsible for:

  • Data loss

  • Software issues beyond the reported complaint

  • Delays caused by suppliers or third-party vendors

  • Pre-existing internal damage not visible during initial inspection

Website Content

The information provided on this website is for general informational purposes only.

While we strive to keep information accurate and updated, DC Centre makes no guarantees regarding completeness, accuracy, or suitability of the content.

Third-Party Links

Our website may contain links to external websites for informational purposes.

DC Centre is not responsible for the content, privacy practices, or policies of third-party websites.

Changes to Terms

DC Centre reserves the right to update or modify these Terms and Conditions at any time without prior notice.

Updated versions will be published on this page.

Contact Information

DC Centre

Phone: +91 99995 37317

Website: www.dccentre.in

Email: support@dccentre.in

Delhi NCR, India